Booked Arrivals
Stop unscheduled trucks hitting the same two-hour window.
Dock Management System in Saudi Arabia
The dock management system puts arrivals on a booked slot, gives every driver a token and a bay, and calls them in when the dock is actually ready.
- Appointment booking against dock availability
- Tokenized inside and outside yard queues
- ANPR gate control matched to the token
- Live bay allocation and yard map
- Driver alerts in the language they read
TECHNOLOGY PARTNERS
Driving Innovation Through Strategic Technology Partnerships
Providing businesses with cutting-edge software, cloud, cybersecurity, and infrastructure solutions from trusted global providers.
A truck queuing system only orders the trucks. A dock management system covers what happens before and after that: appointment booking, gate registration, bay assignment, driver alerts and checkout, with the analytics from all of it in one place.
Carriers book a slot against dock availability, so the yard never accepts more trucks than it can turn around. Overbooking and double-booked bays are blocked at the point of request rather than discovered at the gate.
Tadeed supplies and installs this system for plants, terminals and warehouses across Saudi Arabia. The driver scans a QR code and enters name, phone number and logistics provider on the phone. Registration takes a few minutes, against the thirty to sixty minutes that manual check-in costs when staff walk out to each cab with paperwork.
Overview
How the dock management system works
Scheduled arrivals instead of walk-ins. Digital check-in at the gate. A bay when the dock is actually ready.
The yard, the token and the barrier stay in one flow, so a truck is only called when there is a place for it.
The parts most organisations use are simple:
- Carriers book a slot against dock availability, so overbooking is blocked at request
- The driver scans a QR at the gate and enters name, phone and logistics provider
- Tokens follow registration time, with separate queues for the inside and outside yard
- Parking bays assigned automatically from live availability, by truck type, load or duration
- Loading workflow timestamped from dock-in to dock-out, with SOP checklists
- Barcode or QR scan against the ASN or PO, with exceptions captured by photo
- ANPR gate control so the barrier opens only for a truck with a live assignment
Why Tadeed
Why trucks queue outside Saudi facilities
Around Jubail, Yanbu and the Dammam port corridor, the constraint is rarely dock capacity on paper. It is unscheduled arrivals hitting the same two-hour window.
Directed Waiting
Tell drivers where to wait instead of parking on public roads.
Faster Check-in
QR on the phone instead of thirty to sixty minutes at the gate.
Fair Sequence
Late trucks cannot jump the queue. First registered is first served.
Bay Assignment
Allocate docks from live availability, with supervisor override.
Yard Visibility
Tokens, bays and loading steps sit on one board for the yard team.
CAPABILITIES
Dock management features for high-volume yards
Tokens, bays, loading steps and gate control on one board, with alerts that fire on yard events rather than on someone remembering to make a call.
Tokens
Smart Token and Queue Logic
Tokens are generated on arrival and the order follows registration time, so the truck that arrived first is served first. Queues are held separately for the inside and outside yard, and the sequence reorders itself as bays free up.
- First registered, first served
- Separate inside and outside yard queues
- Sequence reorders as bays free up
- Late trucks cannot jump the queue at the gate
Bays
Parking Bay Allocation
Bays are assigned automatically from live availability, with rules by truck type, load or duration. Drivers are notified of their assigned slot, with instant reassignment on a priority job and supervisor override where the ground needs one.
- Automatic assignment from live availability
- Rules by truck type, load or duration
- Colour-coded yard map showing occupied against free, with occupancy heat zones
- Drivers notified of their assigned slot
- Instant reassignment on a priority job
- Supervisor override where a situation on the ground needs one
On the dock
Loading and Unloading Workflow
Dock-in, start, complete and dock-out are timestamped, and SOP checklists make the mandatory steps mandatory. Items are verified by barcode or QR scan against the ASN or PO, and exceptions are captured with a reason code and a photo.
- Timestamped dock-in, start, complete and dock-out
- Mandatory SOP checklists
- Barcode or QR verification against ASN or PO
- Exceptions with a reason code and a photo
Driver alerts
Drivers Know Where to Go Without Being Chased
Alerts fire on yard events rather than on someone remembering to make a call. The driver gets a message when to move to the parking bay, when to move to the loading bay, and when to check out. SMS, WhatsApp, email or push, in the language the driver reads.
- Move to parking bay, move to loading bay, check out
- SMS, WhatsApp, email or push
- Language the driver actually reads
- No app required for QR check-in
Gates
Automated Gate Control With Plate Recognition
Plates are read at entry and exit and matched to the token, so the barrier opens only for a truck with a live dock assignment. The Entry2Exit platform underneath integrates all leading ANPR cameras, across multiple gates and zones. Every gate action is logged with a timestamp as well.
- Plate matched to the live token
- Barrier opens only for a truck with a live dock assignment
- Leading ANPR cameras across multiple gates and zones
- Every gate action timestamped
KYC
Optional Driver KYC Before the Barrier Lifts
Photo ID, licence and permit are captured and validated at the gate in seconds, with expiry tracked automatically and expired credentials flagged on the spot. Records are stored with version history, which is what an audit actually asks to see.
- Photo ID, licence and permit captured at the gate
- Expiry tracked and flagged on the spot
- Version history on stored credentials
- Optional layer, not a requirement for every site
Comprehensive Features
One view across every plant and terminal
Tadeed provides everything your organisation needs to register, approve and track visitors efficiently.
Request a DemoLoading duration
Average loading and unloading duration, compared across bays and shifts.
Dock utilization
Throughput can be balanced instead of guessed.
Turnaround and dwell
Turnaround and dwell time by carrier, calculated automatically.
Exports and audit logs
Excel, BI tools or PDF, with digital audit logs behind them.
WMS and ERP
Dock events and load data flow into the systems the warehouse already runs on.
Weighbridge
Weighbridge integration for automatic weight records.
Standard hardware
Runs on standard Windows machines through a browser. No specialised terminals to buy.
Multi-site
One sign-in across every location, with cross-site truck tracking and consolidated reporting.
Our Process
How the dock process works
Six steps, from the booked slot to the turnaround record.
01
Book a slot
Carriers book against dock availability. Overbooking and double-booked bays are blocked at the request.
02
Check in at the gate
The driver scans a QR and enters name, phone and logistics provider on the phone. No app to install.
03
Take a token
The token follows registration time. Inside and outside yard queues are held separately.
04
Get a bay
A parking bay is assigned from live availability. The driver is told when to move to the loading bay.
05
Load or unload
Dock-in to dock-out is timestamped. Items are scanned against the ASN or PO. Exceptions get a photo.
Driving Digital Transformation
Dock management for every industry in Saudi Arabia
Around Jubail, Yanbu and the Dammam port corridor, the constraint is rarely dock capacity on paper. It is unscheduled arrivals hitting the same two-hour window. The yard is configured for how your industry receives, loads and turns trucks around.
Request a DemoManufacturing and plants
Booked slots, tokenized queues and bay assignment so inbound materials hit the dock when production actually needs them.
Oil, gas and petrochemical
High-volume carrier traffic at industrial sites, with ANPR gates that open only for a truck with a live dock assignment.
Ports and terminals
Appointment booking against dock availability, with inside and outside yard queues held separately at peak windows.
Logistics and warehousing
ASN and PO scanning on the dock, timestamped dock-in to dock-out, and turnaround visible the same day.
Trading and distribution
Carriers check in by QR, wait in an assigned bay, and move to the loading bay only when it is free.
Transportation and fleet yards
Fair first-registered sequence, driver alerts in the language they read, and no jumping the queue at the gate.
Retail distribution centres
Inbound and outbound bays allocated from live availability, with supervisor override when a priority load lands.
Construction and materials
Heavy vehicles directed to the right bay by type, load or duration instead of parking on public roads.
Multi-site industrial estates
One sign-in across every plant and terminal, with cross-site truck tracking and consolidated reporting.
DEPLOYMENT
Deployment and hosting inside the Kingdom
Three options, chosen on where the data has to sit. The customer's own on-premise server, a private cloud the customer owns and manages, or managed cloud hosting. The software runs on standard Windows machines through a browser, with no specialised terminals to buy.
On-premise
Run it on your own servers on site when data has to stay inside the building.
Private cloud
Host on a cloud you own and manage, still inside Saudi Arabia if your policy requires it.
Managed cloud
We host and maintain it for you, with local installation, training and support.
Questions
Dock Management System FAQs
Find quick answers about Dock Management System, installation, hosting, and how it runs across your sites in Saudi Arabia.
A truck queuing system handles the order and flow of trucks and nothing else. A dock management system adds appointment scheduling, gate registration and checkout, driver notifications, parking allocation and operational analytics around it.
Yes. WMS and ERP integration is standard, so dock events and load data flow into the systems the warehouse already runs on. Weighbridge integration is also supported for automatic weight records.
No. It runs on standard Windows computers with browser access. ANPR cameras, barriers and yard sensors are optional layers, and where they already exist on site they can be integrated rather than replaced.
They scan a QR code and complete the form in the phone browser. There is nothing to install, which matters when most of the drivers arriving at a plant are third party carriers.
The sequence is set by registration time and held by the system, not by whoever is at the gate. Early arrival becomes the way to get served early, which is the behaviour most yards are trying to encourage anyway.
Yes. Multi-site management gives one sign-in across every location, with cross-site truck tracking, synchronized queue data and consolidated reporting. Regional and site managers get their own permission scopes.
In most cases yes. Common ANPR cameras and barrier controllers integrate directly, which keeps installation to software configuration plus whatever gates are genuinely missing coverage.
It depends on gate count, dock count and how much hardware is already in place. Tadeed scopes it against the existing yard layout and the workflow the site already follows, rather than fitting the site to a fixed template.
Suite
More from the Entry2Exit platform
Scope it against the yard you already run
Tadeed scopes dock management against the existing yard layout and the workflow the site already follows, rather than fitting the site to a fixed template.
Request a DemoLET'S BUILD SOMETHING GREAT TOGETHER
Request for Proposal (RFP)
Looking for expert solutions tailored to your business needs? Submit your Request for Proposal today, and our team will provide a detailed response.
Share Your RequirementsFill out the form with your project details and business needs.
Expert ConsultationOur experts will analyze your requirements and understand your goals.
Receive a Tailored ProposalGet a customized proposal with the best solutions for your business.
Need assistance? Contact us at info@tadeed.com or follow us on social media for updates.
Request a Custom Solution
Submit your business needs and receive a proposal designed for your goals.